Unbossers Podcast
This show and everything else we Unbossers do is created to help professionals elevate corporate cultures. Our approach is immensely pragmatic. Our content is influenced and inspired by a collective of seasoned executives and experts with real experiences, successes and failures in:
- building meaningful organizations, making ‘doing good’ the constant
- with strong, responsible teams, delivering on their promises
- that focus on the customer
- Embrace transparency and inclusiveness in the workplace
- help each other and grow together cross team borders
- and promote peace, safety and connection in every interaction
Unbossers Podcast
What makes a great customer experience? Olga Potaptseva, global top-150 customer experience professional
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Nick the Unbosser
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Season 2
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Episode 3
In this episode, we talk with Olga Potaptseva, named amongst the Top 150 CX Professionals globally she invented the Agile CX Implementation Toolkit and is the Founding Director of European Customer Consultancy. We talk about what exactly makes a great customer experience?
